Privacy Policy

1. Introduction

Welcome to AdPilot. This Privacy Policy explains how AdPilot ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered media buying platform and related services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Register for an account
• Connect your Meta (Facebook/Instagram) advertising accounts
• Use our chat interface to ask questions or give instructions
• Contact us for support or feedback

This information may include: name, email address, company name, and authentication credentials.

2.2 Information Collected from Meta

When you connect your Meta advertising accounts to AdPilot, we collect and process:

• Campaign data (names, status, budgets, bids)
• Ad set and ad performance metrics (impressions, clicks, conversions, spend, CPA, ROAS)
• Audience and targeting information
• Ad creative metadata (not the actual creative assets)
• Account structure and organization

We only access data necessary to provide our Service and only with your explicit authorization through Meta's OAuth process.

2.3 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Service:

• Log data (IP address, browser type, operating system)
• Device information (device type, unique device identifiers)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the AdPilot Service
• Analyze your advertising performance and generate insights
• Generate recommendations for campaign optimizations
• Execute approved changes to your advertising campaigns
• Send you technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Improve and optimize our Service
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly authorize us to do so.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, and technical support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Meta Platform

We interact with Meta's API to read your advertising data and execute approved changes to your campaigns. This interaction is governed by Meta's terms and your authorization.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you disconnect your Meta account or delete your AdPilot account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure API integrations with Meta
• Regular software updates and security patches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in Section 12. You may also disconnect your Meta account at any time through your AdPilot account settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by AdPilot. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to these locations. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: